Huion Inspiroy H640P

Romer Keith Sulpico

started a topic about 1 month ago

Good day, I have a concern relating my Huion H640 P... I recently replaced my phone with a Vivo V25e, and I tried connecting my tablet. The phone detected the pen and tablet, but there is no cursor to be seen, even when I am on ibis paint. The drivers are up to date, and I have also enabled OTG on my phone...

J

Jessica Wen
said about 1 month ago

Hi Romer Keith Sulpico, thank you for contacting us. May I know what version of the firmware you are using. You can find it in the driver.
Best Regards,
HUION Customer Support
R

Romer Keith Sulpico
said about 1 month ago

Good day! Thank you for replying, here is my firmware version:

IMG202212161...
(2.76 MB)
J

Jessica Wen
said about 1 month ago

Hi Romer Keith Sulpico, thank you for getting back to us. Please refer to the following articles and try to update your firmware:
How to Update Your Huion Tablet's Firmware(Mac)
How to Update Your Huion Tablet's Firmware(Windows)
Best Regards,
HUION Customer Support