Having doubts about the new pen tablet HS610 and HS64? Don’t worry! Here are the frequently asked questions about these two models.
1. How to know if my mobile phone or tablet is compatible with HS610 or HS64?
Your phone or tablet must be Android 6.0 or above and should have an OTG function. If you are unsure, please consult our customer service at firstname.lastname@example.org for further information.
2. Can I connect HS610 or HS64 to iPhone or iPad?
No, you cannot connect it to an iPhone or iPad. Currently, these two models only support Windows 7 or above, Mac OS 10.12 or above, and Android 6.0 or above.
3. Knowing from your website that HS610 and HS64 can be compatible with Android phones, can they be used on an Android tablet?
Yes, it can be used on an Android tablet, but it has certain specifications.
Firstly, you should ensure that your device's system is Android 6.0 or above. Secondly, your Android tablet should have an OTG function and is enabled. Similarly, to connect the HS610 or HS64 to an Android phone, you should also ensure that your phone has the above specifications.
4. How to know whether my phone/ tablet has enabled the OTG function or not?
Generally speaking, the OTG function has already been enabled, but for some models, you must enable it manually. To enable the OTG function, please go to Settings> Other settings > find the OTG connection and enable it.
5. How to use the OTG function to connect the tablet to an Android phone or tablet?
Firstly, ensure you have enabled the OTG function on the phone or tablet. Secondly, please choose the correct OTG adapter from the package, depending on the USB port type of your phone or tablet; then connect the pen tablet to your phone or tablet as shown in the following illustration:
6. Do I need to install a driver when the tablet is connected to an Android phone or tablet?
No, you don’t need to install a driver. The pen tablet can work without installing any driver into your phone or tablet.
7. What is the work area of the HS610 or HS64?
In the PC mode, which refers to connecting the tablet to a PC or laptop, the work area of HS610 is 254 x 158.8mm (as shown in the green area), and the work area of HS64 is 160 x 102mm (as shown in the green area). In the phone mode, which refers to connecting the tablet to an Android phone or tablet, the work area of HS610 is 158.8 x 99.2mm (as shown in the red area), and the work area of HS64 is 102 x 63.8mm (as shown in the red area).
Please note that once connected to a phone or tablet, the pen tablet will automatically detect the phone mode, in which the pen can only work in the red area to the left. In addition, if you connect the tablet to a PC or laptop without any driver installed, it will still recognize it as phone mode. So in this situation, the work area of the pen tablet will be as shown in the red area.
8. What should I do when the tablet fails to enter the phone mode?
When the HS610 pen tablet fails to enter the phone mode automatically, please press buttons 1 and 5 simultaneously for 3 seconds to enter the phone mode.
When the HS64 pen tablet fails to enter the phone mode automatically, please press button 1 for 3 seconds to enter the phone mode.
Refer to this article, “Why can’t my Huion tablet switch to phone mode?” for some troubleshooting steps.
9. Will the touch ring, express keys, and pen buttons work in the phone mode?
No, the touch ring, express keys, and pen buttons cannot work in the phone mode.
10. What does OTG refer to?
OTG is the abbreviation of On-The-Go. It is a technology developed in recent years, which the USB Implementers Forum announced on December 18, 2001. It is mainly used for connecting various devices or mobile devices for data exchange.
11. What app can be used in phone mode?
Theoretically, as long as it is a drawing software that can be used with an Android OS, you can use that drawing software in phone mode.
12. Can I use the tilt function of HS610 in phone mode?
If the software you use supports the tilt function, then you can use the tilt function in phone mode.
13. Will there be pen pressure in the app under the phone mode?
It depends on the software itself. If the drawing software has pen pressure capability, then the pen has pressure sensitivity under the phone mode.