What can I do if my Huion device can't be connected to a Windows computer via Bluetooth

Which Huion devices are supportive of being connected to a computer via Bluetooth?

Inspiroy Dial 2(Q630M)/Inspiroy Giano(G930L)/Inspiroy Keydial(KD200)/Keydial mini(K20)/Huion Note(X10)

What can you do if your Huion device can't be connected to a Windows computer via Bluetooth?

Please kindly perform the following troubleshooting steps:

1. Make sure your computer and Huion device both have Bluetooth features.

2. Make sure you have turned on Bluetooth on your computer.

3. Make sure your Huion device is not connected to your phone or other computers when you plan to connect it to the current computer. Note: The indicator on your Huion device should keep flashing as it means Bluetooth is in the pending connection state.

If your Huion device still fails to be connected to a Windows computer after you go through the above three suggestions. There are three solutions below to sort this issue out.

Solution 1: Uninstall patch "KB5028185" 

Step 1: Press "Windows+X" on your keyboard, then choose "Windows PowerShell(Admin)".

Step 2: Key in "wmic qfe list brief /format : table", then press "Enter" to check your current patches.

Step 3: 

a. If the current patches contain "KB5028185", please key in "wusa /uninstall /kb:KB5028185", then press "Enter" to delete this patch. After uninstalling the patch, please reboot your computer and connect your Huion device to your computer via Bluetooth.

b. If the current patches don't include it, you should go to other solutions.

Solution 2: Update your Bluetooth driver on your Windows computer

Here is an article for your reference. How to update Bluetooth drivers in Windows 11/10

Solution 3: Change some settings on Windows 11

Step 1: If your computer's operating system is Windows 11, go to "Settings" and choose "Bluetooth & devices", then click ">' on the row of "Devices".

Step 2: Find "Bluetooth devices discovery" and change it from" Default" to "Advanced"

Step 3: Reconnect your Huion device to your computer via Bluetooth.

PS: You can also refer to this article: Fix Bluetooth problems in Windows

If the three solutions above can't assist you, please try to connect your Huion device to your phone or other computers to check if there is an issue with your current computer.


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