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Orders and Payments

Orders and payments category

Payment Method

  • How can I place an order if I want to pay by Bank Transfer?
  • If i don't have a Paypal account can i pay by credit card?
  • Do you accept other payment methods besides PayPal?
  • Can I pay on installment at your official online store?
  • Error message during payment process.
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Shipping & Delivery

  • How long will it take to have my order processed?
  • How do I track the status of my parcel?
  • Why Does My Tracking Number Show No Information or Not Available?
  • I want to change my order information
  • How long will the delivery take?
View all (17)

Returns & Refund

  • I want to know the warranty duration for the Huion product I purchased.
  • What must I know if I want to make a return and refund request?
  • Where Is My Refund?

Account & Registration

  • How Do I Register My Huion Device?
  • I haven't received my registration confirmation email.
  • Changing Account Information
  • I have a problem logging in.
  • I forgot my password. How to reset my password?
View all (6)
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