Solved

Pen Side button doesn't work?

Hi,
I was wondering if it is possible to set one of the side buttons of the pen to erase in mostly all apps as the Wacom tablets can. This feature was working for me until I downloaded the driver.

  • Hi Aadi Dahake, the lower pen button is set to eraser mode as a default. If not, kindly manually change it to the setting below:


    This eraser shortcut is applicable to most drawing software such as Medibang, Krita, Clip Studio Paint, Photoshop, and SAI. May I know which drawing software are you using? 


    If in case each of your programs have different shortcut for the eraser function, you can still set it up by following the steps found in this article: How to Customize Press Keys and Digital Pen Button Functions for Specific Software


    Best Regards,

    HUION Customer Support

  • I am using Microsoft White Board, Gimp, and sketchbook. It used to work when the driver was not installed.

  • Hi Aadi Dahake, GIMP's eraser shortcut is Shift+E. As for Whiteboard, the keyboard shortcut is Ctrl+6. Sketchbook, on the other hand, has different shortcut keys. So I suggest you follow the steps found in the article I previously shared and just customize your pen button function for those different softwares.


    Best Regards,

    HUION Customer Support

  • Do you know what the shortcut for Drawboard and Microsoft Whiteboard is?

  • Hi Aadi Dahake, I found the Drawboard shortcuts from their support site link: https://support.drawboard.com/hc/en-us/articles/360001459676-Drawboard-PDF-What-keyboard-shortcuts-can-I-use. As for the Microsoft Whiteboard, this is their support site: https://support.microsoft.com/en-us/office/microsoft-whiteboard-help-d236aef8-fcdf-4b5e-b5d7-7f157461e920. I suggest you contact the Drawboard and Microsoft Whiteboard developers about their software since they can better assist about your concern.


    Best Regards,

    HUION Customer Support

  • I used to be able to hit the bottom button to switch to eraser and then right back to whatever pen/pencil/paintbrush I was using before I tapped it, no matter what it was.


    Now it only switches to eraser and stays there even if I tap it again. How do I get it back to how it was?

  • Hi Weary Bones, kindly provide the following:

    • Version of the tablet driver you are using
    • Your computer's operating system and version
    • Which program are you referring to and its version
    • What eraser shortcut did you set for the eraser function in your tablet driver


    Best Regards,

    HUION Customer Support

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