Tablet works but there is a issue

I’ve had this tablet for about a year, the Kamvas pro 12 and I plugged it in and everything. My Mac Book pro told me that it didn’t recognize the huiontablet driver. So I deleted the old one and reinstalled the new driver. It worked the screen came on like normal but when I started using it, the mouse would stay on my laptop rather than the tablet like it Supposed to. I have included images and a video of me using the tablet if that helps. Thank you.
MOV
  • Hi Riley McLaren, are you able to open your tablet driver? You can change your tablet's work area by following the steps found in this article: How to Set Your Tablet Display Work Area


    If you can't open your tablet driver due to the error message you've encountered, please follow the steps below:

    1. Manually delete your tablet driver by moving the Huion Tablet folder to the trash and removing TabletDriverAgent from this link: Security & Privacy > Privacy > Accessibility
    2. Unplug your tablet from your computer and restart your computer
    3. Install the latest driver for your tablet which you can download from this link: Huion Kamvas Pro 12 Tablet Display Drivers
    4. Reinstall the latest driver for your tablet by following the steps found in this article: How to Install Huion Driver on MacOS. Make sure that your tablet is not connected to your computer, your antivirus is turned off and all your drawing programs are closed when installing the driver.
    5. After the driver is installed, connect your tablet to your computer and check if the driver shows "Device connected". If it does, tap your pen on your tablet. Make sure that the Huion Tablet and TabletDriverAgent apps are checked in Security & Privacy > Privacy > Accessibility.


    After you've properly installed the latest driver for your tablet, set your work area so your pen will work on your tablet and not on your computer screen.


    Best Regards,

    HUION Customer Support

Login to post a comment