Solved

Pen stop working

I incidentally dropped the pen (for the digital graphic tablet for h430p) in the water, what i am going to do, or if not work i would like to order again 2 pens and how much each of it. Thank you
  • Hi Gemma Garinga, I'm sorry to know that you dropped your pen in the water. All Huion products come with a 1-year warranty for those purchases made from our authorized online and offline platforms. However, I'm sorry to inform you that man-made damages such as dropping the pen in the water is not covered by the warranty. 


    You don't have to worry though since you can purchase a pen for your H430P tablet using this link: Huion Battery-free Pen PW201


    Best Regards,

    HUION Customer Support

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