Multiple HS610 Issues

So, my Huion hs610 is still technically new, I bought it 5 months ago but, there's already some problems.


The first is that when i press the ctrl-z key on my tablet, the control key is still held down as if i was still pressing it until i press the control key again.


Secondly, when i make a stroke, sometimes the stroke just breaks and I cant draw until I press my stylus to the tablet again, creating another stroke.


Does anybody know why this happens and how to fix it?

  • Hi Shibset, thank you for posting your issue. We will have to further check your tablet using our software to determine if this is a hardware issue or just a software issue. Are you using a Windows computer? If not, can you get hold of a Windows computer so we can do the test?


    Best Regards,

    HUION Customer Support


    1 person likes this
  • Yes, I'm using a windows computer.

  • Hi Shibset, great! I will convert this post to a ticket and I will provide the instructions on how to test your tablet from there.


    Best Regards,

    HUION Customer Support

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