Hi, I had a huion GT-220 V2 for quite some time now, and I started having problems with my pen, I checked online and it recommended me to uninstall and reinstall the most resent driver. However, now my huion is constantly disconected, I can't do anything. I don't know what else to do so I'm asking for help.
Hi Marianne Ouellet, the GT-220 v2 has 2 types: one with 2048 pen pressure and the other with 8192 pen pressure. If you have installed Driver_14.8.90 (Windows) or Driver_220.127.116.11025 (Mac) and it is showing as disconnected, then most probably your tablet is the GT-220 v2 2048 version. Thus, please install Driver_12.4.2 (Windows) or Driver_11.1.8 (Mac).
If you continue to have "Device disconnected" issue even when installing the right driver for your tablet, please follow the troubleshooting steps found in this article: What To Do When Huion Driver Shows Device Disconnected?
You can contact us through email@example.com if these steps still do not resolve your issue and provide the following information:
HUION Customer Support