My name is Mckenna and I recently purchased a Huion Inspiroy ink tablet and I followed all the instructions. I installed the driver (I have installed a driver before for another tablet as well) and everything but for some reason when I go to use my pen will not work and completely disables my keyboard in the process. I have a Macbook pro and I am hoping that I am just missing a step of the process or made a mistake along the way. Please let me know how I can fix this issue since I'm really excited to use your product. Thank you for your time and hope to hear from you soon.
Hi Kenna, thank you for reporting your problem. May you please try the following:
If the steps above do not resolve your issue, please send the following information to firstname.lastname@example.org for further assistance:
HUION Customer Service