Blue Shade Line on my Huion Kamvas Pro 16 Premium Screen
Hi! Today I found out that my Huion Kamvas Pro 16 has a blue shade line that across vertically on the LCD screen. It's not causing technical problem but it just visually bothering me when I try to paint/draw. I try to turn it off and on, restore default on the screen, and adjusting color setting but nothing works.
How can I fix this?
(2.49 MB)
Hi Reza A. Bhaktinagara, if you have an access to another computer, please try your tablet with a different computer and check if it still has the blue shade line. If you have an extra 3-in-1 cable, kindly try using a different cable and check whether the issue persists. If it still have the same blue shade, the issue is most probably caused by a screen problem. Kindly contact our reseller where you purchased your tablet from and ask for any options they can offer you.
Best Regards,
HUION Customer Support