解決済み

kamvas 13 no signal

I have tried all options in FAQ articles and still have no signal. It will function as a pen tablet but no display. It immediately goes into power saving mode. It is connected to a power source in addition to the usb and hdmi cables on the computer. I use a desktop running windows 10.

  • Hi Rebecca Pressley, does your desktop have a dedicated video card? And have you connected the HDMI end of your 3-in-1 cable to your graphics card and not to the motherboard? Can you please send a video of your cable connection here so we can check on it further?


    Best Regards,

    HUION Customer Support

  • It is working for now. To be honest, I have no idea what I did. Thank you for your prompt answer to my query.

  • Hi Rebecca Pressley, I'm glad it works now. 


    Best Regards,

    HUION Customer Support