Hi O.pedrod.melo, kindly save the attached file (Filename: dbghelp.dll) to the following folder on your computer: C:\Windows\System32. Then go to: Search > Type "run" > click "Open" > Type "regsvr32 dbghelp.dll > click "OK". Please see image reference below:
After doing so, check whether your issue is now resolved. You can restart your computer if needed.
Hi O.pedrod.melo, kindly save the attached file (Filename: dbghelp.dll) to the following folder on your computer: C:\Windows\System32. Then go to: Search > Type "run" > click "Open" > Type "regsvr32 dbghelp.dll > click "OK". Please see image reference below:
After doing so, check whether your issue is now resolved. You can restart your computer if needed.
Best Regards,
HUION Customer Support
Hi there. Unfortunately when I try to copy the file it says that I don’t have permission to do such.
Hi O.pedrod.melo, are you logged in as an Administrator or does your access have administrator rights? May you please provide a screenshot?
Best Regards,
HUION Customer Support
Hi there!
Yep, I am logged in as Administrator:
Before anything else I think it is important to mention that there already is a DLL of same name in System32 folder.
But even so a tried to replace this one by the one you sent me. However, Windows won't allow me to procede:
Hi O.pedrod.melo, you will have to change your System32 folder's owner to Administrator so you can have full access to it. Please try the steps below:
Best Regards,
HUION Customer Support