My Huion 64 pen is clicking at all.

I had just bought a Huion HS64 and after unboxing and testing it out on my macbook air, it seemed fine and had no issues. after a while of using it, i noticed the nib of the pen was coming out so i did what the instructions said and used the clip to pull it out and put it back in. I went back to try using it again thinking nothing of it as i was able to move my cursor with the pen on the pen tablet but i wasn't able to draw with it, immediately realising i couldn't click with it at all. i tried putting a different nib but had the same result, i cant click or draw with it at all. i tried using a different laptop but same issue, i then finally tried using my phone and surprisingly had no issues. what should i do?

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