I've Been Calling All Day and No Response

I have called since 9AM this morning since you guys had opened and no response! This is unacceptable! 

  • Hi Lawrence, we apologize for being unable to answer your call. Please be informed that our support service is open from 9:00 AM to 12:00 PM and 1:30 PM to 6:00 PM China Standard Time (UTC+8) on Mondays to Fridays, except during holidays. Please take note that we are 12 hours ahead of Eastern Daylight Time (US). If you could kindly give us a call within our operating hours, we will be more than happy to assist you in the best way possible.

    Best Regards,

    HUION Customer Support

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