Huion Inspiroy q11k (original) Short keys not programming

I have a q11k i got on amazon like 3 years ago and ive never used the short keys but i decided to today. They work fine but when i try to program them it shows as the new shortcut on the driver but when i press the button it performs the default shortcut, same with the pen keys.

I have a clean windows 10 install and im using the latest driver so i dont know what the issue is unless i need to downgrade my driver?

  • hm yes very helpful response thank you (sarcasm)
    yall if yours is doing this just restart your computer it works fine but nowhere does it tell you that you need to restart your computer for changes to take effect

  • Hi Emily, we are sorry for the late reply due to the high volume we are experiencing. 

    Regarding your issue, you can refer to this article: How to Customize Press Keys and Digital Pen Button Functions for Specific Software. I'm glad you were able to resolve your issue. 

    Best Regards,

    HUION Customer Support