Huion H320M - Cursor mode issue

Hello, I have a H320M Tablet and have been using it for over 2 years, works well and I love it!

Recently I am trying a function that comes in the Huion Program called "cursor mode" (Digital Pen --> Press key), and I really like it, but the problem I have is that when I press either of the two pen buttons it does nothing  the first time (sometimes freeze), but when I press the button again it works.

Another thing is that when I press those buttons several times the cursor teleports to the center or random position, and then returns to the same position as before.

My only solution is to deactivate "mouse mode" and the buttons work normally, but I'm starting to really like this function!

Seems to be a problem with the Huion program, please I would like to know if you could fix that, I like the mouse mode and I want to keep using it. :(


- (Driver_15.6.3.132) and (Driver_15.6.2.80) neither solved my problem....

- I opened the Huion program as administrator.

- I closed other programs.

- The two buttons are assigned as Middle Button and Right Button.

  • Hi Rom, thank you for posting your issue. Kindly try uninstalling and reinstalling the driver again and please restart your computer after reinstalling. Ensure that the tablet is not connected to your computer, your antivirus is turned off, and your drawing programs are closed when installing the driver. After reinstalling the driver and restarting your computer, please check if you see the Administrator Privilege button in the driver's Setting > General tab. If you do, please click it. 

    Do you have access to another computer? If you do, can you please check if the issue remains on another computer? If it does, please provide the following:

    1. Your computer's operating system and version. Please include the other computer you tested it on as well.
    2. Your tablet's firmware version (found in the driver Settings > Device tab)
    3. A video that captures your issue and also capture the driver and the settings you chose. 

    Best Regards,

    HUION Customer Support

  • Hi, 

    I already reinstalled the driver again with antivirus off, and restarted my pc with the tablet not connected.

    The program and driver were already in administrator privilege.

    I do not have access to another computer.

    Window 10 Pro 64 bit - Version 10.0.19045 Build 19045

    Firmware Version: T198-190924




  • Hi Rom, thank you for providing the requested information. I noticed your firmware is not the latest version. Kindly update your firmware and see if this will resolve your issue. You can download the firmware and find the link on how to update it through this link: Huion Download Center. Please scroll down to the Firmware Update section. After which, please try again. If needed, please try reinstalling the driver and restarting your computer.

    I look forward to your feedback.

    Best Regards,
    HUION Customer Support

  • HI,

    Sorry for replying late, updating the firmware solves my problem!
    Thank you very much for helping me!

  • Hi Rom, thank you for your update, and I'm glad your issue is not resolved. It is my pleasure to assist you. You are always welcome to contact us again whenever you need your help. Have a productive day!

    Best Regards,

    HUION Customer Support