my kamvas16(2021) doesnt work

yesterday, when i connected to the computer, it worked and disconnected all the time. today it won't turn on. it shows the screen, but its function doesn't work- you can't turn it on/off (no red or green light) and it doesn't react to the pen. the moment i connect, it just mirrors the screen but nothing works or registers on the computer. i updated the drive and used different cables but it doesn't help.
  • Hi Tal B, I'm sorry about your tablet no longer working. I will convert this into a ticket so I can assist you better.

    Best Regards,

    HUION Customer Support

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