Error 43

Hello. I am having trouble connecting my Inspiroy H640P graphics tablet. I installed the driver, but it says that the device is disabled. When I looked in my settings, it says "Unknown USB device(device descriptor request failed). Driver Error". I do not know what to do. I have Windows.
  • Hi Asa, I'm sorry about the error you encountered. This error happens when Device Manager stops our driver from running. Thus, kindly follow the steps below:

    1. Disconnect your tablet from your computer. Turn off your computer and wait for 5-10 minutes before restarting it. Reconnect your tablet, open the tablet driver, and check if you still encounter the error.
    2. Try Methods 2-4 of this article: How to Fix “USB Device not recognized” Error.

    Please let me know if you need further assistance. 

    Best Regards,

    HUION Customer Support

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