Kamvas 24 Plus drops strokes in photoshop and clip studio

 I just got a brand new Kamvas 24 Plus and I'm using Photoshop 2023 on macOS Ventura 13.4.1. It randomly drops strokes while I am drawing, and I don't know why. I've done all the usual troubleshooting (uninstall drivers, reinstall drivers, turn off computer, unplug tablet, etc) and I can't seem to figure out what the problem is. It is very frustrating! I've attached a video to show the problem. This problem also happens in Clip Studio, so I know it's not Photoshop's fault. Please help!

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  • Hi Kory, I'm sorry about the pen issue you are experiencing. I would like to test your hardware further using our QC software. I will reply to your ticket and assist you further from there.

    Best Regards,

    HUION Customer Support

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