NEW 1060PLUS 8192 Device Disconnected

I have tried getting the device to work on my PC and laptop, one is Win10, the other is Win11. I have the same issue on each. The device lights when pen is near or buttons pushed, Ive tried both the current and previous driver versions, the computer recognizes the device and device manager says it is working properly, and I am not getting any error messages I can attribute to the device in the system log.  It won't work in drawing program either (latest version of Krita), and it doesn't control my mouse so the fix for that doesn't apply.  

NEW 1060 PLUS 8192

SN: 7BT38SH05324

Any suggestions?

  • Hi Jenny, kindly try the steps in this article: What To Do When Huion Driver Shows Device Disconnected?

    If you still continue to have problems, please let me know which driver version you installed so I can create a ticket for you, and we can test your tablet further.

    Best Regards,

    HUION Customer Support

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