My grafic table don´t have image

When I try to turn on my Huion Kamvas Pro 12, the following messages appear: 'No signal' and 'Power saving.' And there's no image. The rest works normally, such as the pen and a red light on the power button. I need help."

  • Hi Marcsss, kindly try the steps in this article: What to Do If Your Huion Pen Display Shows A Black Screen or No Signal. If you continue to have issues even after trying the steps in this article, please reply to your ticket so we can assist you further. Your cable or tablet may have some problems, and if your purchase is within the warranty, we will help you how to claim your warranty. The important thing is we can verify that your cable connection is correct.

    Best Regards,

    HUION Customer Support

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