Huion Kamvas pro 20 heating up

I just noticed recently that my Huion Kamvas Pro 20 (2019)'s upper part of the screen is heating up a lot. I bought it less than 5 months ago, is this something I should be worried about? Or is it defective? (the right side's corner below also heats up a bit)

  • Hi Daleo_art, I'm sorry about the temperature problem with your tablet. The normal working temperature of our products is between 0 to 40 degrees Celsius. Normally, certain parts are warmer such as the upper part, since this is where certain key parts of the tablet are located. Moreover, if your room temperature is warm, kindly provide sufficient ventilation or use your tablet in an air-conditioned room. If possible, kindly take your tablet's temperature and check if it is over 40 degrees. Please let me know if you need further assistance so that I can create a ticket for you.

    Best Regards,

    HUION Customer Support

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