On my HS64 tablet, when i plug it into my chromebook, it messes up.

When I plug the tablet into my chromebook, it tracks correctly. When i click it doesn't register though. Then when i try and just use my track pad after failing to use my tablet, it doesn't let me click either. I've unplugged it, but when i do, the cursor goes invisible and i still cannot click. I really need help.

  • Hi Alyssia, I'm sorry about the issue you are experiencing with your HS64 tablet. May you kindly provide the following so I can better assist you:

    1. Your ChromeOS version
    2. The first 7 digits of your serial number (found on the back of your tablet, which starts with S/N)
    3. Your tablet's firmware version - I'm sorry but you need to connect your tablet to a Windows or Mac computer and install our driver to get this. The driver can be downloaded from this link: Huion HS64 Graphic Tablet Drivers and Manuals. You can refer to this article: How To Know My Huion Pen Tablet/Display Firmware Version?
    4. Which other operating system do you have access to? Windows or Mac?

    I await your reply.

    Best Regards,

    HUION Customer Support


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