Huion Kanvas 13 pro flashed red

I've had this tablet for a while now, but one day it suddenly turned off, it won't turn back on, i thought it was the 3 in 1 cord not working so i bought a new one and the tablet still isn't turning on, the led light flashes red for a second when i plug the cord into it but then suddenly disappears, a black screen the whole time, there's not even a no signal sign and i'm just really confused since it's still doing it after i bought a whole new huion cord
  • Hi Lxberty M, I'm sorry that the new cable didn't resolve your issue. May you kindly provide a video of your cable connection from your tablet to your computer using the original cable and turn the tablet on. Capture what happens on the screen and power button. Please do the same using the new cable. 

    Best Regards,

    HUION Customer Support

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