Kamvas GT-221 Pro Pen Not Working Wireless

Hello,

My partner received this tablet from a friend, and it doesn't seem to work correctly since setting it up.

I've tried installing and uninstalling the drivers, tried to see if I could update the firmware somehow, and nothing seems to work. I also updated Windows 10 and her graphics card as well.

Not sure what to do at this point.

Also wanna point that when I connect the USB, it plays the "connected" sound, followed by the "disconnected" sound. I tried a few cables as well as different USB ports.

And if that helps, the tablet is only being detected as "TabletMonitor", or "Generic PnP Monitor".

Thanks in advance.

  • Hi Thyme Splitter, thank you for contacting us. We have replied to you via ticket, please kindly check.

    Best Regards,

    HUION Customer Support

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