Huion Kamvas 13 Pen not working

I've had the Huion Kamvas 13 for less than a month now with some times where the pen didn't work but a simple restart of the driver would fix it. I tried now to use it but nothing is working. A full shut down, a restart, uninstalling the driver and trying, reinstalling it and trying, I tried to change the nib but the nibs I got apparently weren't even the right one and didn't fit inside of the pen. The huion tablet application detects that my tablet is connected but the pen just doesn't register at all.

  • Hi Stephen Chung, thank you for contacting us. May I know if the pen can work without the driver installed? By the way, please advise what your operating system is, Windows or Mac.

    Best Regards,

    HUION Customer Support

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