Buttons on pad aren't responding to what they are to do

I recently got the H610 PRO V2 all the buttons are working but the undo button seems to not be working as it should be. When I clicked the undo button I expected it to undo some of my strokes instead it did nothing I have tried to fix this but I can't figure out how

  • Hi Angie Wang, thank you for contacting us. May you try to set the undo function on another button on tablet to see if it will work. Please also try to set a different function on the not working button. By the way, please advise your operating system, Windows or Mac.

    Best Regards,

    HUION Customer Support

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