Kamvas Pro 13 Not Turning On

I recently got a Kamvas Pro 13 for Christmas and I've been using it a lot. However, I just plugged everything in with the 3-in-1 cable and it's not turning on. There's no lights turning on in the power button either.
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  • Hi Centrixium, thank you for contacting us. May I know if you use the power adapter that comes with the tablet? Can the tablet turn on if you plug the power cable of 3in1 cable directly into PC. May you try to change a power adapter that supports 12V 1A if you have access to it.

    Best Regards,

    HUION Customer Support

     

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