Kamvas 12 pro

I have a kamvas 12 pro I lost the cables and order a replacement and it’s not turning on, not even the power botton? What could be the problem I try everything and it’s not working please help
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  • Hi Francis Batista Claudio, thank you for contacting us. May you provide the purchase link and the photo of the cable you bought so that we can check if the replacement cable is compatible with kamvas pro 12.

    Best Regards,

    HUION Customer Support

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