Huion HS611 Cable not working after being used to charge phone
Yeah, so at some point I had forgotten my charger for my phone, and I was desperate to charge it or else I wouldn't be able to use it for a whole week. Since the cable was USB-C, I decided to use it. Eventually it stopped working at certain angles, so I chalked it up to the length of the cable being too long.
However, once I tried it on my Huion, it kept on glitching on and off. Now, it hasn't been responding at all, and I haven't been able to find any similar problems besides one for the HS610, which remains unresolved. Is it possible I may have damaged my cable for using it as a charger overnight?
I also used the phone's charger, but it only turns the light on, but doesn't respond
Hi ItsChevnotJeff 2020, thank you for contacting us. Have you tried to use another cable(data transfer) to connect HS611 to your computer. Please also try connect it to a different USB port on your computer and to another computer/laptop if you have access to it. By the way, are you using Windows or mac.
Best Regards,
HUION Customer Support