connecting a new pen (compatibility?)
Hello, I purchased a new pen (PW100) for my Huion Kamvas pro 16 and have been struggling to connect it to my tablet. I don't know if it is a compatibility issue or if I'm doing something wrong.
Please advise, thank you.
Hi Kim Durham, I am sorry to inform that PW100 is not compatible with Kamvas pro 16. The correct pen is PW507. Here is the link for your reference. How do I choose correct Pen for my Huion tablet?
Best Regards,
HUION Customer Support
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i have the H610PRO(8192) Tablet i bought the PW100 pen for it as my other pens seem to have grown legs and run away. the new pen is not working with my tablet i have done all the troubleshooting and reinstalling and updating drivers for my tablet and nothing works. is this pen not compatible with this tablet?
Hi amber-lynn mcguire-oursien, I am sorry to inform that PW100 is not compatible with H610PRO(8192). The correct pen is PEN80. Here is the link for your reference. How do I choose correct Pen for my Huion tablet?
Best Regards,
HUION Customer Support