line trails behind cursor in PSD

hi

I am using Kamvas Pro 16 plus 4k

I have been using it now for about 1 year and it was working fine after I fix some glitches.

I recently have upgraded my MacBook Pro (Retina, 15-inch, Late 2013) to MACOS Catalina 

so I reinstalled the driver "HuionTablet_MacDriver_v15.5.3.350"

I work on PSD 2022. for some reason the line I make seems to trail 1 inch or more behind the pen point.

if I make the line faster then the distance is much greater.

what is going on? my MacBook is powerful enough. is there another glitch I need to fix?

please help, this is costing me valuable time.


sincerely, 

  • Hi Yuri, I'm sorry to hear that you are experiencing problems with the tablet. May I know if the issue only happens in PSD 2022 or in all programs. By the way, please try to uninstall driver v15.5.3.350 and reinstall Driver_15.6.1.34.

    Best Regards,

    HUION Customer Support

  • hi Jessica

    I have done as you mentioned

    the cursor/line still trails behind my pen, about 14/ 0f an inch

    I tried many programs, psd, sketchbook, etc.  it does the same


    please help

  • Hi Yuri, thank you for your reply. Could you please check CPU of your laptop. If Idle is less than 50%, it will cause the delay.

    Best Regards,

    HUION Customer Support

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