GT-221 Pro Pen suddenly lagging and skipping severely

Using GT-221 Pro with Windows 10 & Photoshop 2022

Yes I updated drivers, Yes I uninstalled/installed them correctly. It's definitely the pen/display because the mouse works just fine.

I need to work. I need this thing to work. I can't afford for it to become a paperweight right now.

What happened?

  • Hi Patrick Flanigan, I'm sorry to hear that you are experiencing problems with the tablet. Please kindly perform QC test and follow the steps below:

    1. Please close and exit from the Huion Tablet driver. You can do this by right-clicking the Huion Tablet driver icon from the hidden icons found in the lower-right corner of your screen and clicking "Exit".

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    2. Install our TabletQC software which you can download from this link: Huion TabletQC Tool.
    3. Check if the parameters on the left-hand side appear on the QC software. If you don't see the parameters, please unplug your tablet then plug it back in until the parameters appear, or reopen the QC software again if needed.
    4. Draw on the QC software. You can choose to have pen pressure or use different colors as you draw from the "Menu" at the top using your mouse, or press the following keyboard shortcuts:
      a. F - enter or exit fullscreen mode (you'll have more accuracy when on fullscreen mode)
      b. B - change brush
      c. C - change color
      d. E - clear or erase
    5. Try pressing the pen buttons and the tablet's express keys (if your tablet has press keys). Test the dial, touch bar, or slider if your tablet has it, and check if the parameters change.
    6. Using a phone or other external camera devices, take a video as you perform all of the steps mentioned above and send it to us (we recommend you upload the video to a cloud storage such as OneDrive, iCloud, Dropbox, or Google Drive and share the link with us. Please don't forget to grant permission to anyone who has a link to view it). Please don't use screen recording; it is essential that we can clearly see both the tablet, the display, and your hand as you perform the test. Please refer to the screenshot below on what to observe and do in the TabletQC software.

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