Huion Kamvas 22 plus Suuper Dim screen

I bought a Huion Kamvas 22 plus on Amazon US back in 2020. It has been working fine but now at first I thought that The screen truned off, So I tried to turn it off and on. Then relized that the screen seems to have no black light. When I shine a light at the screen, I could barely see the Image. I tried to change settings but it does nothing. All the connections are fine and nothing wrond with the power supply.I want to know if this problem is fixable or if not I want to know if I will have to get a replacement and will don't have to pay for a new one.

- One photo shows the display without light hitting it.

- The other photo shows a Lamp pointing at the screen 

  • Hi Igancio Hernandez, thank you for contacting us. On the basis of the images, we conclude that there is an issue with the tablet. We have replied to you via email, please kindly check.

    Best Regards,

    HUION Customer Support

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