Partially broken screen

So I've gone to use my tablet today (KAMVAS 13) and there's an issue with the screen. It picks up the pens position everywhere but there's 1 spot that won't pick up when the pen is actually touching the screen. Everywhere else works perfectly fine but 1 part of the screen can see the pen but won't allow it to draw. I've outlined the space in photoshop so see where it won't work and I don't know what the do. I can draw in the space if I start a line from outside it but when I touch the screen inside the space it won't work?I've changed the nib multiple times and restarted my computer. Is the screen just broken?
  • Hi Kayley Nguyen, I'm sorry to hear that you are experiencing problems with the tablet. May I know if the pen cannot draw in a specific space only in photoshop or in all programmes. By the way what system of your computer is, Windows or Mac? 

    Best Regards,

    HUION Customer Support

Login or Signup to post a comment