Huion H1161 Pen not working properly

Leonaptoricks

started a topic over 1 year ago

Earlier today the pen on my H1161 stopped working like it was before. The pen tracking and pressure work perfectly fine, the buttons however are not. Whenever I even lightly touch either of the two buttons on the side, the pen freezes in place until I let go of the button. This happens regardless of if the button is pressed hard enough to actually click or just barely touched. The moment I completely let go of the buttons, the pen usually snaps back to the location of the nib. Other times is freezes until I remove the pen and touch it back on the tablet. I'm not sure whether this is a software or hardware issue but I can't use the pen like this. The upper key was bound to MMB and lower to E to switch the pen to erase mode and back. With this issue the buttons are unresponsive to the binds and neither one work as intended or at all.

I use Krita and run it on a Windows 10 Dell G7 17 7790; RTX-2060, I5-9300H, 32GB ram, along with plenty of reserve storage.

J

Jessica Wen
said over 1 year ago
Hi Leonaptoricks, Please try the following steps:
1. Uninstall and reinstall the driver to check if the pen buttons can work properly.
2. If you have access to a different computer, please try to connect the tablet to a different computer check if the pen buttons can work properly.
3. If above steps still not do work, please perform QC test, kindly follow the steps below:
1. Please exit from the Huion tablet driver and don't open the said driver. You can do this by right-clicking the Huion Tablet driver icon from the lower-right corner of your screen and clicking "Exit";
2. Install the Huion TabletQC tool which you can download from this link: Huion TabletQC Test
3. Check if the parameters on the left-hand side appear on the QC software. If you don't see the parameters, please unplug and plug your tablet back in until the parameters appear, or reopen the QC software again if needed.
4. Draw on the QC software. You can choose from the Menu at the top using your mouse to have pen pressure or use different colors as you draw.
5. Try pressing the pen's buttons and the express keys on the tablet (if your tablet has press keys). Test the touch bar or slider if your tablet has it, and/or use your pen to test your tablet's soft keys (if your tablet has it) and check if the parameters change as well.
6. Using a phone or other external camera devices, take a video as you perform all of the above-mentioned steps and send it to us (we recommend you send the video through WeTransfer or upload it to Dropbox or Google Drive and please grant permission to anyone who has a link to view it). Please don't use screen recording; it is important that we can clearly see both the tablet and the display screen as you perform the test. Please refer to the screenshot below on what to observe and what to do in the TabletQC software.