Kamvas Pro 22 wont turn on

Why might the Kamvas Pro 22 not work at all. The power light wont turn on, and it will not display anything like I have see on other discussion boards. This is a very expensive and would really like to not have to purchase a replacement.

  • Hi Cody, We would like to confirm with if the power light does not turn on after you connect the tablet to your computer and press the power button? Does it happen suddenly or it could not turn on for the first time using.

    The pen display indicator does not light up and the pen display shows a black screen. When you encounter such a situation, please check:

    1. Whether the power cable is damaged or not. If the power cable is damaged, please change your power cable.
    2. Whether all the cables are properly connected. If all the cables are connected correctly but the pen display still shows a black screen, this issue may be caused by improper handling during transportation, and thereby some components may have been damaged. Please kindly take a video that can show the all cables connection and the tablet screen clearly (upload to Dropbox or Google drive would be preferred and please grant permission to anyone who has the link to view it). 

    Best Regards,

    HUION Customer Support

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