Kamvas 13 Pro is stuck on the logo screen

So I bought a Kamvas Pro 13 and It worked fine for a while until suddenly I turned it on and It would be stuck on the Huion logo screen. My computer detects it as a second monitor and so does the Drivers App. The Pen even works but the display is stuck on the huion logo

1 person has this problem
  • Hi jalen, We would like to confirm with you how the power button shows when the display is stuck on the huion logo, does the power button turn red or green? Please kindly send us a video that can clearly show the the power button and display.

    Best Regards,

    HUION Customer Support

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