huion hs610 problem with brush size (can't make it bigger)

I have the same problem as this guy. does anyone have a solution? I need support.

in all functions the touch ring works, except the function to adjust the brush size. I can only make the brush smaller but bigger doesn't work

  • Hi Victoria, May I know what language of your keyboard you use, is it English or other language, please also inform what drawing software you use and what the operating system of your computer is.

    Best Regards,

    HUION Customer Support

  • Hi, Portuguese/BR. Photoshop CC 2019. MacOS Mojave 10.14.6

  • Hi Victoria, Thank you for the confirmation.

    In general, the default settings is as the following for English keyboard

    'Ctrl + =', 'Ctrl + -' to zoom in/out the canvas.
    '[' , ']' to zoom in/out the pen brush. 

    Please try to find 'Ctrl + =', 'Ctrl + -' '[' , ']'  on your Portuguese keyboard and set them up.

    If you are not able to do this or it does not work after setting up, please send us a photo of your keyboard.

    By the way, we would suggest you read this article,  here is the link:

    Hope this will help you.

    Have a good day!

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