Caneta Huion h610prov2

Tenho essa mesa a  4 anos, e hoje (19/02/2022) a caneta resolveu parar de funcionar. Já troquei a ponta, desinstalei e instalei o driver de novo, mas nada acontece. Os botões da mesa ainda funcionam, mas a caneta não.

O que posso fazer?

  • Hi Maria Carolina, it is possible that your pen is broken. If you want, you can send the following to service@huion.com so we can further check your pen:

    • Serial # (found at the back of your tablet, right after S/N)
    • Your computer operating system and version
    • The tablet driver version you've installed
    • A summary of all the steps you've done

    Best Regards,

    HUION Customer Support

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