[Q620M] Problem with stylus/pen button, when pressed it releases the pen contact for a brief second and change my max pressure to 74%
After 3~4 months of not using my Inspiroy Q620M and updating the driver i can no longer use zoom and trim function on zbrush since pressing any of the 2 pen button release the pen pressure for a briefly second, breaks the zoom and trim function since its a 2-step process, and changes the pressure sensitivity, dropping the pressure from 100% to around ~35% and changing my max pressure to 74%. I've attached a screenshot below.
The last 2 lines was me pressing the pen buttons just hovering the tablet, without touching it. Wasn't supposed to draw any lines.
The drawing without touching demonstrated on the last 2 lines only happens on the latest driver, but the problem of changing pressure and breaking of contact persists in old drivers.
Hi Holchan Gomes, thank you for providing your observations and I'm sorry for the issue you are encountering with your pen. Can you please change your pen nib with a new one and see if it will resolve your issue? If you have access to another computer, kindly try if the issue remains with a different unit. Lastly, please try using your tablet without the driver (uninstall the driver, unplug the tablet from your computer, then plug it back in), or plug it to a different USB port.
If the issue remains the same in all tests, it is possible that your pen may be defective. Kindly send the following to service@huion.com so we can test your pen further and help you find a solution:
Best Regards,
HUION Customer Support