Huion Kamvas 24 Pro 4k HDR/10-bit color Issue..

I use the Kamvas 24 Pro 4k Tablet.
It can not do 4k 60hz 10-bit color as advertised, and defaults to 8-bit color, or 4k 10-bit color 30hz.

I have tried DisplayPort (DP), as well as HDMI, as well as USB-C. All are the same.

Is this a problem for others?
Is this something that can be fixed?

Thank you.

  • Hi Garrett a Richards, thank you for reporting your problem. I'm sorry to let you know that we would need to replace your tablet. Kindly send an email to service@huion.com with the following information:

    • Serial number (found at the back of your tablet, right after S/N)
    • Order number
    • Link where you purchased your tablet
    • A summary of your issue
    • You can also provide the link to this forum post


    Best Regards,

    HUION Customer Support

  • Is my tablet defective, or is this an issue with all tablets of this model?

  • Hi Garrett a Richards, your tablet may be defective so it is best that you send the necessary email so we can assist you better. Thank you!


    Best Regards,

    HUION Customer Support

Login or Signup to post a comment