Pen Tablet Model H640P | Right Side of Tablet doesn't Track the pen position correctly
Blooper
When I hold the pen to the right of the tablet, the tacking gets all funky and makes a good chunk of the right side of my display unusable. I have 2 monitors and it does the same thing for both. I can reduce the work area and remove the right side of the tablet which solves the problem but it doesn't feel right. I don't know if this is a problem with the tablet, the computer, or the tablet drivers. I just want closure.
Hi Blooper, kindly try uninstalling the driver, unplug your tablet from your computer, plug it back in, then test whether your tablet works fine without the driver. If it does, it means that the driver caused the issue. So you just need to properly reinstall it if you are using the latest version or if you're not, then make sure you use the latest one by checking out this link: Huion H640P Graphic Tablet Drivers. Please refer to this article on how to properly install the driver: How to Install Huion Drivers on Windows.
Try using a different software, either for drawing or writing, and check if your tablet behaves the same. If you have access to another computer, please connect your tablet to a different computer unit as well. If all steps result to the same issue, it is possible that your tablet has a problem. Kindly reply to our email so we can further test your tablet using our QC software so we can provide you with a solution.
Best Regards,
HUION Customer Support