Huion Inspiroy H640P not connecting properly

Sage Willows

started a topic about 2 years ago

Hello! Yesterday when I tried to use my Huion H640p, it kept lagging. I thought it was my art program and I updated and it still lagged, I updated my driver, restarted my pc and unplugged my tablet, but it kept lagging. I noticed the light to show if the pen is picking up was flickering and not picking up properly. I tried to change my nibs but nothing works, it only works sometimes at an angle. Any help??? It worked perfectly the day before :(

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Orliza Amodia
said about 2 years ago
Hi Sage Willows, it seems like there may be an issue with your pen. Let's test it using our QC software. Please send the following to service@huion.com so we can provide the instructions on how to perform the test:
- Serial number (found at the back of your tablet, right after S/N)
- Your order number
- Your computer's operating system
- Versions of the tablet driver you've installed
- A summary of the steps you've done so far
Best Regards,
HUION Customer Support
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Olugbade Akintunde
said over 1 year ago

I have this problem as well exactly. Please help me out