huion h420 tablet usb socket broken

the usb socket in my tablet is broken and bent. Please tell me how to get a replacement and if so how do I replace it?

  • Hi adam nazali, I'm sorry to see your tablet port bent. May I know what happened to it? 

    Our products do come with a 1-year warranty from the date of purchase and when purchased from our authorized online and offline resellers. However, damages caused by misuse or negligence is not covered by our warranty. If you've used your tablet with proper care and if your purchase is still within 1-year, kindly send the following to so we can better assist you:

    • Serial number (found at the back of your tablet, right after S/N)
    • Order number
    • A short explanation on how this happened
    • Picture or pictures of your port and tablet. 

    Best Regards,

    HUION Customer Support

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