kamvas 13 disconecting and reconnecting over and over

 if i leave my kamvas 13 idle for a few minutes it does a loop of disconnecting and reconnecting until i put the pen back on it

  • Hi Asher, kindly contact service@huion.com to be further assisted. Please provide the following:

    • Serial number (found at the back of your tablet, right after S/N)
    • Your order number
    • Your computer operating system and version
    • Version of the tablet driver you've installed
    • A video of your cable connection from your tablet to your computer and the disconnection and reconnection issue.

    Best Regards,

    HUION Customer Support

Login or Signup to post a comment