huion kamvas 12 is being a pain to make work

hello if the support staff or anyone who had this problem and helps me that would be good so the new driver 15 doesn't for kamvas on my windows 10 so i unstall it and downloaded old 14 version and it works but my the pen doesnt wanna work with the tablet in both of it modes ill try following other who have had the same problem with their pens not working and none have work im really at a lost about what i can do

  • Hi angel grace housham, are you using the 3-in-1 cable or the USB-C to USB-C cable? Does the tablet driver detect that your tablet is connected? Can you please provide a picture of your cable connection from your tablet to your computer?


    Please try to reinstall the driver properly by following the steps from this article: How to Install Huion Drivers on Windows.


    Best Regards,

    HUION Customer Support


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