H610PROV2 Pen skipping after multiple driver reinstallations

Hello, I have an issue with my PW100 battery-free pen skipping constantly, at this point it is impossible to work. It doesn't seem to be skipping when the driver is uninstalled, I changed drivers multiple times and it is persistent with both fresh and previous version drivers.

The skipping happens if I use pen buttons (it freezes and unfreezes in a couple seconds), move mouse if the pen is close to tablet, and also happens randomly (might be dependant on the tilt?)

  • Hi Evgeniya Seminenko, please send the following to service@huion.com so we can further test your pen using our QC software:

    • Serial number (found at the back of the tablet, right after S/N)
    • Order number
    • Your computer operating system
    • Versions of the tablet drivers you've tried
    • Your drawing program and version (add all that you are using) where the issue happened

    This software will help us determine whether the issue is with your pen or with the driver. If the pen works fine in the said software, it means that the driver is the issue. 

    Best Regards,

    HUION Customer Support

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