Device Disconnected Kamvas 16
Hi so I just bought the Kamvas 16 (2021) and I the driver seems to be having trouble connecting to the device. It did work for a brief moment so I know it’s but I haven’t been able to replicate it since. I’ve tried everything I could find; uninstalling and reinstalling, restarting the computer, checking the cables, running the program as administrator and pretty much anything I could think of or found others suggesting and done it at least twice. I’ve been trying this for hours now and finally decided to cave and come here. Help this is painful.
Hi Maiz, are you using the 3-in-1 cable or the USB-C to USB-C cable? Does your tablet's display work fine? Have you tried all the steps from this article: What To Do When Huion Driver Shows Device Disconnected? If you have and the issue remains the same, it is possible that your cable may be broken. Please send the following to firstname.lastname@example.org to be further assisted: